![]() ![]() We will send you a pre-paid label for return postage.Please quote your order number and the nature of the damage / fault.Please email us as soon as you open the parcel and realise the damage that has occurred or the fault that has transpired.We've listed some steps below that'll assist us in getting fresh new stationery supplies back out to you, very quickly: ![]() We’re happy to work with you to resolve the matter super fast. The only thing you'll need to do is to let us know that you want in exchange and stock levels permitting, we are happy to oblige.Īll the guidelines above still apply - including the bit about postage fees. Rather than a refund, can I have an exchange? Otherwise all refunds will be processed minus the cost of any postage paid when the order was first purchased and any postage cost incurred when returning the item back to us. We can only refund postage costs if we have sent you the wrong item or if the item is faulty. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. If I'm entitled to a refund, when should I expect it? Shop the full range of Blackwing Pencils and accessories > Whether in the form of vinyl records and print books, or film cameras and worn-down pencils, the team at Blackwing think there’s something in the tactile feel of an analogue tool that is in our DNA.īlackwing try to tap into that feeling in our everyday lives by making things with our hands, and by valuing the creative process as much as the result. About Blackwingīlackwing make pencils, notebooks and tools for creative-minded people, and others looking to unplug once in a while. The barrel is long and sleek, with a characteristic rectangular replaceable eraser. Its motto is emblazoned on the barrel - Half the pressure, twice the speed - and this is a great description of the writing experience. It has a precise point with good point retention and makes a dark grey line. The special-formula graphite lead behaves like a B lead but varies in appearance according to pressure - from HB (firm) lead to 4B (soft) lead. It's a firm graphite lead that is designed for writing. The Palomino Blackwing 602 is the modern reincarnation of the famous Eberhard-Faber Blackwing 602. It's been the chosen pencil of pop-culture icons from Truman Capote to Quincy Jones. The legendary Palomino Blackwing is made in Japan from cedarwood and high-quality graphite. ![]()
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